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Need help with the CaloriTrack App?

For the fastest resolution regarding your account, app features, or questions about Kai, please visit our Help Center / FAQs. You can also reach our support team directly through the profile section and the ‘Support’ menu inside your mobile app.

Business, Press & Partnerships

Interested in collaborating with us? We’d love to hear from you. If you are a health professional, represent a media outlet, or are interested in a commercial partnership, please write directly to our corporate emails indicating the reason for your inquiry. Our team will get back to you within 24 to 48 business hours.

Contact Details & Trust

For the most direct communication regarding corporate matters, please use the official email addresses listed below. Our team strives to respond to all inquiries as quickly as possible.

Corporate Emails

(Note: For technical app support, please use the channels mentioned in the left section. Corporate emails do not handle user support tickets).

Our Physical Location

KAI STUDIOS, S.A.S. (Operator of Caloritrack), Gerbera Mza. 4, Col. Selvanova, Playa del Carmen, Quintana Roo, C.P. 77723, México.

Our Community

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Caloritrack is a product legally developed and operated by KAI STUDIOS, S.A.S.

Medical Disclaimer: The content, metrics, and tools provided by Caloritrack (operated by KAI STUDIOS, S.A.S.) are strictly for informational, educational, and general wellness purposes. Caloritrack is not a healthcare provider or a clinical medical device. No information, support content, AI Coach suggestion, or displayed data is intended to substitute professional medical advice, diagnosis, treatment, or prevention. Always consult your physician or a qualified healthcare professional before making any changes to your diet, fasting routines, exercise, or lifestyle.