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Beyond just counting calories, we uncover the links between your habits and your well-being. Discover the 'why' with our AI Coach, Kai
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Privacy Policy

CaloriTrack / Privacy Policy

Last Updated: September 1, 2025

1. Introduction Welcome to CaloriTrack! Your privacy is a fundamental priority for us. This Privacy Policy explains what personal data we collect from you, how we use it, how we protect it, and the rights you have over your information. This policy applies to all services offered through the Caloritrack application (“App”).

By using our App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect To provide and improve our service, we collect different types of information. We are committed to the principle of data minimization, collecting only what is strictly necessary.

  • A. Information You Provide Directly:
    • Account Information: When you register, we collect your email address and a hashed version of your password.
    • Profile Information: During the onboarding process or when editing your profile, we collect your first name or nickname, date of birth, gender, height, and weight.
    • Health and Wellness Data: You may provide information by logging your meals, fasting periods, and wellness activities (such as breathing exercises or soundhealing sessions).
    • AI Coach Interactions: We collect the messages you send to our AI Coach, Kai, in order to provide you with responses and maintain the context of your conversation.
    • Profile Picture: If you choose to upload one, we collect your profile picture.
  • B. Information from Third-Party Services:
    • Apple Health (HealthKit) and Garmin Connect: With your explicit consent, we may access certain health and activity data from third-party services like Apple Health and Garmin to display it within the App and use it to enhance your experience. You control which specific data points are shared with CaloriTrack.
  • C. Information We Collect Automatically:
    • Usage Data: We may collect information about how you interact with our App, such as the features you use, the time and duration of your sessions, and other performance data.
    • Device Information: We may collect information about the device you use to access our App, including the hardware model, operating system version, and unique device identifiers.

3. How We Use Your Information We use the collected information for various purposes, always with the goal of providing you with a secure and personalized experience.

  • To Provide and Maintain Our Service: To create your account, operate the core functionalities of the App (tracking, stats, etc.), and ensure everything works correctly.
  • To Personalize Your Coaching Experience: A cornerstone of Caloritrack is offering guidance that truly understands you and adapts to your wellness journey. To achieve this, we use the information you provide in two complementary ways to power our AI Coach, Kai:
    • First, we use your date of birth to identify your fundamental personality traits and preferred communication style.
    • Second, we take into account your health and wellness data (such as your height, weight, and the habits you log in the app) to understand your current status and goals.
    • The combination of this information allows Kai to adapt its way of speaking to you and its reflections so that each message is clearer, more relevant, and more useful for both your unique profile and your current health situation. This processing is a core part of the personalized service we offer and is fundamental to fulfilling our mission of helping you on your path to self-knowledge.
  • To Communicate with You: To send you important service-related notices, security alerts, and support messages.
  • To Improve Our App: We analyze anonymized and aggregated usage data to understand what features are most popular, identify areas for improvement, and develop new tools for your well-being.
  • For Security and Fraud Prevention: To protect our services and our users from malicious activities.

4. Legal Basis for Processing (for GDPR) If you are in the European Economic Area (EEA), our legal basis for collecting and using the personal information described above will depend on the data concerned and the specific context in which we collect it. We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you (i.e., to provide the CaloriTrack service), or where the processing is in our legitimate interests and not overridden by your data protection interests.

5. Our Commitment: We Do Not Share Your Personal Data Your privacy is a fundamental pillar of CaloriTrack. Our policy is simple and strict:

  • We do not sell, rent, or share your personally identifiable information with third-party companies or partners for their own marketing, advertising, or profiling purposes.
  • We do not use your data to benefit other services.

In order to operate the App, we use technical infrastructure providers that are essential for the service (e.g., for server hosting and database management). These partners act solely as data processors under our strict instructions and are bound by rigorous confidentiality and security contracts. They are not permitted to access, use, or share your data for any purpose other than providing the contracted technical service to us.

The only exceptional circumstances in which we might disclose your information are:

  • For Legal Requirements: If we reasonably believe it is necessary to comply with a law, legal process, or mandatory governmental request.
  • With Your Explicit Consent: If you give us your direct and specific consent to share your information in a particular circumstance.

6. Data Security We implement a series of industry-standard technical and organizational security measures to protect your data, including encryption of data in transit and at rest, network firewalls, and strict internal access policies that prevent employees from accessing your personal data.

7. Data Retention We retain your personal data for as long as your account is active or as needed to provide you with our services. We may also retain certain information as required by law or for legitimate business purposes, such as resolving disputes. When you delete your account, we will take steps to delete your information in a timely manner.

8. Your Privacy Rights Depending on your location, you may have the following rights with respect to your personal information:

  • Right of Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.
  • Right to Erasure (Deletion): You have the right to request the deletion of your personal data.
  • Right to Data Portability: You have the right to request a copy of your data in a structured, machine-readable electronic format.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section.

9. Third-Party Integrations (Apple HealthKit & Garmin) Our App allows you to connect with third-party services. Our use of information received from these services will adhere to this Privacy Policy and the specific terms of those platforms.

  • Apple HealthKit: We do not use information obtained through HealthKit for advertising, data mining, or to sell it to data brokers. Our use of HealthKit data is solely to provide health and wellness features within the App.
  • Garmin Connect: Our use of data obtained through the Garmin Connect API is limited to displaying your stats within Caloritrack and enhancing the App’s wellness features, always in accordance with the consent you have granted us.

10. Policy Concerning Children Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data without parental consent, we take steps to remove that information and terminate the child’s account.

11. International Data Transfers Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely.

12. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App and updating the “Last Updated” date at the top of this policy.

13. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through our official website: https://caloritrack.com